State Farm® Insurance Agent Russell Banks
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Joe Abbey
September 29, 2023
"These guys are very professional and do a great job!"
cob palmer
June 29, 2023
"Wouldn’t trust anyone else to handle my insurance"
Blue Tails 9000
March 28, 2022
"They are always so helpful with anything we have ever needed. I wouldn't go anywhere else. They feel like family members you can just call and ask questions And get your questions answered."
Tina Smith
November 8, 2021
"Best in Caldwell"
Amanda earp
February 21, 2021
"I never got a call back I have called twice"
Rebecca Snyder
February 13, 2021
"Best insurance ever"
Jackie Taylor
December 10, 2020
"This place is full of helpful people that are sweet as can be. They will save you money anyway they can."
tacomabanga1986
June 22, 2020
"Prices keep going up for no reason and the people that work there don't know either When you first start with them they treat you like family and after a couple years you end up getting treated like the drunken uncle that shows up to the Christmas dinner in his underwear I'd suggest you shop around if you have the time"
"I hate that you had a poor experience with my office . If you would like to contact me personally I would be happy to go over your policy and answer any questions . Russell"
john spears
January 10, 2020
"Great place"
Michael Vaughn
November 17, 2019
"Best insurance crew on the planet!"
Jean Gonzalez
May 26, 2019
"Great staff"
Josh Skipworth
January 26, 2019
"Had insurance through them for a month and 2 days after I paid the first month bill they realized they made a mistake and my insurance more than doubled per month. They also told me I would receive a refund check in the mail and that it has been sent out and I waited multiple weeks on it and then called them and they said there was no refund check, and they had made a mistake, yet again. By far worst experience with any insurance company and definitely would not recommend for anyone who wants decent service. They do not even deserve the one star I gave them."